Effective Date: 01/01/2025
Dwsolutions.in is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or use our services, including web development, app development, and hosting solutions.
1. Information We Collect
We collect the following types of information from users:
- Personal Information:
Name, email address, phone number, company name, billing address, and payment details (processed securely through third-party gateways). - Technical Data:
IP address, browser type, operating system, and usage data to help us improve website performance and troubleshoot issues. - Project-Related Data:
Files, credentials, business information, and technical requirements provided by the client during the project lifecycle.
2. How We Use Your Information
Your information is used to:
- Communicate with you regarding our services, quotes, invoices, and support.
- Process payments and deliver requested services.
- Customize and improve our website and service offerings.
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal data to third parties.
3. Data Protection, Storage & Sharing
We take strong measures to ensure your information is safe:
- All sensitive data (e.g., passwords, access tokens) is encrypted and stored securely.
- Access to user data is restricted to authorized personnel only.
- Payment information is handled through secure, PCI-compliant third-party payment gateways (e.g., phonepe, paypal etc.).
- We may share your information with third-party providers only when necessary to deliver our services (e.g., hosting partners, domain registrars) and only under strict confidentiality agreements.
4. Use of Cookies
Our website uses cookies to enhance user experience and gather performance data.
What Are Cookies?
Cookies are small text files stored on your device to help websites remember your preferences and track your activity.
Types of Cookies We Use:
- Essential Cookies: Required for core website functionality.
- Performance Cookies: Help us analyze website traffic and usage (e.g., Google Analytics).
- Functionality Cookies: Remember your preferences and settings.
Cookie Management:
You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
5. Your Data Rights
You have the right to:
- Access, update, or delete your personal data.
- Request a copy of the data we hold about you.
- Withdraw your consent for data processing (where applicable).
- Contact us with questions or concerns about your privacy.
To exercise any of these rights, please contact us at [email protected].
6. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Phone: (+094)-67-955-738
Address: Naresh Wali Gali, Nangal Choudhary, Mahendergarh,HR-123023